Novus360 can improve the antiquated processes that require extensive manual intervention, leading to slower response times, administrative bottlenecks, and costly staffing increases as membership ages and case volumes rise. We help eliminate the overnight batch processing, manual spreadsheets, and the inability to easily reconcile or share data across departments, further hindering efficiency and transparency.

Government Agencies deploy Novus360 cloud-based solutions, automation, and digital portals to simplify program management, reduce administrative overhead, and enhance user experiences for beneficiaries and providers. Our Technology facilitates electronic submissions for claims, prior authorizations, and eligibility verifications, speeding up workflows and reducing errors.

Novus360 can integrate fragmented benefit and pension plans within local governments, which creates high administrative costs and makes effective oversight challenging. Recent reviews highlight risks such as undisclosed conflicts of interest and inadequately regulated contracts, often exacerbated by opaque, outdated technology that hinders compliance monitoring and reporting. Novus360 provides Automated regulatory compliance tools and audit-ready documentation systems to help agencies meet evolving legal requirements, reducing risk and enforcement challenges. Our Advanced cybersecurity measures protect sensitive health data and ensure patient privacy across government systems.

Novus360 can replace legacy systems that limit the ability of staff to find, process, and present timely information for retirees and beneficiaries. Poor access to real-time data restricts governments’ ability to accurately process transactions, provide quick member service, and adapt to modern expectations, such as mobile access or instant reporting.