Who We Serve

Healthcare Providers

Healthcare Providers

Personalized, Digital-First Products

Healthcare Providers and provider organizations encounter substantial benefit administration management challenges—including regulatory complexity, administrative burden, data management errors, claim denials, cost pressures, and difficulties maintaining provider trust

Advantages

At Comprehensive, we are radically transforming the healthcare provider industry by driving operational efficiency, enabling more tailored products, while enhancing client and carrier experience across the value chain. This allows our clients to stay competitive by optimizing costs, improving accuracy and delivery, and most importantly, providing more personalized, digital-first products and services to both employers and plan members.

Regulatory Complexity

Keeping up with ever-evolving federal, state, and payer regulations (e.g., ACA, CMS, ERISA) is demanding; frequent updates to coding and billing rules lead to compliance risks, possible audits, and penalization. Novus360 helps providers navigate mandates for patient eligibility, benefits, privacy, and accurate documentation requires dedicated resources and expert oversight

Administrative Burden and Cost

Providers must process benefits data from multiple systems, platforms, and vendors, which heightens workflow inefficiencies and drives up operating costs. Novus360’s fully integrated solution reduces time-consuming manual processes and inconsistent enrollment, eligibility, or billing information slows claim payments, and increases expenses

Automation and Workflow Optimization

Novus360’s AI-driven automation and robotic process automation (RPA) reduce repetitive administrative tasks like claims processing, provider credentialing, and documentation, freeing time for clinicians to focus on patient care. Our Intelligent document processing digitizes and classifies records, streamlining back-office operations and mitigating risks.

Enhanced Patient Experience

Novus360’s Digital patient portals and mobile apps provide self-service features such as appointment scheduling, payment, pre-registration, and health education, improving accessibility and satisfaction. Conversational AI and chatbots automate patient communication, address common inquiries, and facilitate efficient patient-provider interactions.

Data Integration and Interoperability

Novus360’s AI-driven automation and robotic process automation (RPA) reduce repetitive administrative tasks like claims processing, provider credentialing, and documentation, freeing time for clinicians to focus on patient care. Our Intelligent document processing digitizes and classifies records, streamlining back-office operations and mitigating risks.
Comprehensive Healthcare Systems Inc.

Healthcare Providers

Healthcare Providers

Clinical Decision Support and Analytics

Novus360 AI-powered analytics provide real-time insights into patient risks, outcomes, and trends, helping providers deliver personalized care and manage high-risk populations more effectively. Novus360 can integrate and leverage decision support tools that are embedded within electronic health records (EHRs) to improve documentation, safety, and treatment planning.