What We Do

Case Management

Case Management

Supporting better care, every step of the way

Healthcare can feel overwhelming —multiple providers, complex treatments, confusing bills, social needs, and uncertainties all unite. With Novus360, we simplify that journey. We make care more connected, compassionate, and effective so that patients, and their families, feel supported at every moment.

Whether answering questions, navigating care paths, advocating for treatment, or connecting to community resources, our case managers are your steadfast partners from start to finish.

Key Features of Case Management

Care Coordination

Case managers help patients move smoothly through the healthcare system, connecting the dots between doctors, treatments, and services.

Patient Advocacy

They act as trusted guides—communicating with providers on the patient’s behalf to ensure the right care is delivered at the right time.

Needs Assessment

Every patient’s life is unique. We evaluate medical risks, social conditions, and personal goals to design a plan that fits the whole person — not just the illness.

Financial Assistance

Medical care often brings financial strain. We proactively help patients understand costs, apply for programs they qualify for, and reduce unexpected burdens.

Resource Connection

Access to care goes beyond clinics. We connect patients to a wide network of services, including behavioral health, specialists, and community support.

Key Features of Case Management

Care Coordination

Case managers help patients move smoothly through the healthcare system, connecting the dots between doctors, treatments, and services.

Patient Advocacy

They act as trusted guides—communicating with providers on the patient’s behalf to ensure the right care is delivered at the right time.

Needs Assessment

Every patient’s life is unique. We evaluate medical risks, social conditions, and personal goals to design a plan that fits the whole person — not just the illness.

Financial Assistance

Medical care often brings financial strain. We proactively help patients understand costs, apply for programs they qualify for, and reduce unexpected burdens.

Resource Connection

Access to care goes beyond clinics. We connect patients to a wide network of services, including behavioral health, specialists, and community support.
Comprehensive Healthcare Systems Inc.

Additional Benefits of Novus360 Case Management

Additional Benefits of Novus360 Case Management

  • Supports better health outcomes and quality of life.
  • Ensures timely access to care and critical services.
  • Encourages patients to stick to treatment plans.
  • Tracks patient progress and identifies gaps in care.
  • Keeps care in the least restrictive, most effective setting.
  • Social determinants addressed — housing, food security, transportation, and family stressors are part of the plan.
  • Lightens the emotional load for patients and families alike.